Empowering Organizations by Encouraging People by Chapman and White
This book brings to light more than the need to show appreciation to co-workers. It actually empowers me to do it. I learned that everyone “speaks” a different language of appreciation. Some people like verbal praise, others need some quality time from people, another may value a co-worker or boss assisting with a tough project, a gift is just what others want, and a few are affirmed by a sincere handshake. And if I “speak” the wrong language to a co-worker, no matter how sincerely, the co-worker just won’t understand me. They won’t realize I appreciate them.
With the purchase of the book, you are offered a free assessment of your languages of appreciation. Upon completion, you will know which ones are most meaningful to you. This, along with the other resources available in the book and on-line, http://www.appreciationatwork.com/ , can help an entire company move toward better morale, productivity, and synergy.
My notes on this book can be downloaded in MS Word format from the blue “FILES box” in the left side-bar of this blog.